PRIVACY POLICY

Effective Date: 05/01/2025

At The Conc3pt, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our services.

1. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and other contact details

  • Health and fitness-related information you provide (e.g., goals, injuries, experience level)

  • Payment and billing information (if applicable)

  • Information collected through website forms or inquiries

  • Website usage data (e.g., cookies, IP address, browser type)

2. How We Use Your Information

Your information is used to:

  • Schedule and manage Small Group, Large Group or Personal Training sessions

  • Personalise training programs and communicate with you

  • Respond to your inquiries or requests

  • Process payments and manage your account

  • Send relevant updates, offers, or promotions (you can opt out at any time)

  • Improve our services and website functionality

3. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Data is stored securely, and only authorised team members have access.

We do not store sensitive financial information (e.g., full credit card numbers) on our systems.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted service providers (e.g., scheduling or payment platforms) who assist in delivering our services

  • Legal authorities if required by law

These third parties are required to protect your data and use it only for the intended purpose.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (unless we are legally required to retain it)

  • Withdraw consent for marketing communications at any time

To make a request, contact us at: info@theconc3pt.com

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience, monitor traffic, and understand how visitors interact with the site. You can disable cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.

8. Contact Us

If you have any questions about this policy or your personal data, please contact:

The Conc3pt
info@theconc3pt.com